Are your staff learning the right way?

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  • Tuesday, 20 January 2015 06:46
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In this modern world where technology can give us so many options, we are pushed to be more knowledgeable in our fields, and are questioned by our customers more than ever before.  As business owners, we must ensure we have a well trained team, who are confident, capable and content.  Happy staff make for happy patients in my opinion.  The trick to ensuring effective staff training is to know how your team learn.

How to keep your practice ticking when you are not there

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  • Friday, 19 December 2014 09:50
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The holiday period is a great time to consider if you have the right systems in check at your workplace.  If you are having leave, or your key staff members are on leave, ask yourself if the practice can run just as efficiently without you there.  Systems mean that we can develop consistency into our practices, but they also add value and are a great starting point for training new staff.  Not exactly sure what a system is?

A must read if you work Rural / Remote!

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  • Tuesday, 18 November 2014 07:59
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From our Team Member Yvette Howe who attended the 6th Australian Rural & Remote Mental Health Symposium, this interview with Annemaree Wilson, Senior Clinical Psychologist with CRANAplus Bush Support Services.

My 3 Favourite Apps for 2014

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  • Wednesday, 12 November 2014 17:58
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How wonderful it is to have technology at our fingertips, but how often do we get lost in which apps and websites are best for our business vision, and how to align them so they are not time consuming to launch into?  Last night we heard from Megan Iemma in our webinar on being tech savvy in private practice, and she definitely highlighted that being savvy is not just about choosing the right platforms, it is also about how we use the analytics behind the scenes to achieve the best results, and the tips for making each platform manageable from a time efficiency point of view.   I wanted to share the following apps with you all as they have saved me time and increased my work organisation dramatically over the last twelve months.

"Don't buy a dog and bark yourself"

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  • Sunday, 26 October 2014 14:23
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“Don’t buy a dog and bark yourself” – this was the heading of a chapter in the the book The Rule Breaker’s Book of Business by Roger Mavity, which I read recently.  I loved Roger’s take on the art of delegation.  It is often assumed, like many other business skills, that as we enter private practice and we start to grow, or if we manage a service and have a team around us, that we automatically possess the skills to delegate tasks to other people.   I am not great at delegation, and will be the first to put my hand up about that… something about being a perfectionist I think!  How do we work out if we need to delegate?

What employees want!

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  • Saturday, 04 October 2014 19:09
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I have 7 staff members and this year we were awarded the Wagga Wagga business chamber award for employer of choice.  Managing staff is not the easiest thing I have tackled in my career.  I was trained as a clinician, and definitely not trained in managing staff.  Before I started any recruitment, I took myself off to study HR management to ensure I was more likely to get it right, and 6 years on from recruiting my first staff member I feel like finally I feel confident that I am going ok.  

It’s almost time for the inaugural Amy Geach Hand Therapy Innovation Award for 2014.  This award is a celebration of initiatives in the hand therapy industry that contribute to the development of the profession, through enhancement of patient and service management. Innovation is fantastic in allied health and should be encouraged and rewarded. Innovation refers to the renewing, changing or creating of more effective processes, products or ways of doing things. This could include implementing new ideas or creating dynamic products to improve or grow existing services. Innovation is something we are always excited about at Maida learning, as it can be a catalyst for the growth and success of the allied health profession in Australia. This award will recognise the diverse ways that hand therapists contribute to the ongoing development of hand therapy nationwide.  Who are our finalists?

Have you got the best accountant in your corner?

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  • Saturday, 27 September 2014 16:22
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How many of you have an accountant? Are you aware of the role your accountant plays in helping you run your service or practice? As in any field of service delivery there can be great accountants and there can be okay accountants, just as there can be great therapists and okay therapists. What I want you to question is whether you feel you can tick the box saying you have a great accountant. Let’s have a look at what an accountant should do for your practice.

Can you be mild to yourself?

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  • Tuesday, 16 September 2014 13:30
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I have often attacked myself on occasions when things perhaps didn't go to plan at work, when something might not have been a worthwhile venture as I had imagined it to be, or when I forget things. Some days we are quite good at getting out the old imaginary punching glove and giving ourselves a good whack in the face with it. Can we be milder on ourselves? Of course, but first it's a good idea to work out why you are attacking yourself in the first place.

Do you need to test and tag?

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  • Sunday, 31 August 2014 10:41
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In any workplace there are cords, powerpoints, powerboards and appliances.  They are a necessity to run our office or practice rooms.  Have you thought much about the condition of your electrical equipment?  I hadn’t really until I had a test and tag assessment completed a few years ago and was notified my power boards were faulty.  I had no idea this was the case – seemed fine to me when I bought them at the local retail outlet.  Have you had your electrical equipment tested?  Do you need to?

Online reflective learning for student placements

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  • Tuesday, 29 July 2014 14:46
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Ever been on a student placement yourself that didn’t really provide a lot of stimulation? Do not worry, some still exist!  A few weeks ago I attended the Australian and New Zealand Association of Health Professional Educators conference.  Mouthful – let’s call it ANZAHPE for short.  There was a lot of talk about new ways of teaching, so I thought I would share a technology tool that can help you create innovate learning experiences for students that come through your clinic or workplace.

Ditching the inner critic with the happiness factor

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  • Tuesday, 22 July 2014 07:24
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It is very easy to become lost in our negative emotions and self perceptions at times.  Shifting into a management role or into the business world of healthcare can be daunting and requires more than just developing a few business skills.  We need to build a vision and infrastructure to support clinical work, as well as self confidence that can tolerate the ups and downs of private practice.  Being happy can help this.  Are you happy?

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