Every mistake is a chance to learn

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  • Tuesday, 08 March 2016 08:06
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Learning is big on my agenda. It was a critical factor in establishing Maida Learning as I believe in the saying "Learn as if you were to live forever" spoken by Ghandi, and learning how to run a great practice was something I was very passionate about. In running a private practice there are so many learning avenues; from financial, to leadership, marketing to capacity management. One of the best methods I have used to learn in my own practice is through a few failures!

Great handouts don't just happen!

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  • Tuesday, 01 March 2016 11:01
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Providing handouts and information sheets to clients is a great way to compliment your one-on-one sessions. However, great handouts do not just happen! They require some planning, researching and coordinating. 

Getting comfy with your numbers

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  • Monday, 22 February 2016 16:24
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Last year I shared how it’s difficult sometimes as an allied health professional as we don’t necessarily learn the financial aspects that are required to run a service, or run a business. Today we continue our learning...

Planning client surveys

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  • Tuesday, 16 February 2016 08:54
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Last week we thought about ways to gather client feedback on your service. One of the most popular ways is via surveys or questionnaires. I think this is a really great way to get feedback, however we must remember to design them well to ensure they are completed and returned. Here are my 5 tips for planning your patient feedback surveys.

Checking in with your clients: gaining feedback

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  • Tuesday, 09 February 2016 00:00
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It is important to have knowledge of how you are progressing in your practice and one of the best ways to gain information on this is via your clients.  It is vital that we understand the needs and expectations of our clients and it can be easily obtained via a survey.  Clients are such a valuable source of information and can help you improve the quality of your practice by learning more about the strengths and weaknesses you have.  Here are some suggestions for how you can gain information from your clients on how you are progressing.

How would people describe your allied health brand? (Part 2)

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  • Tuesday, 02 February 2016 00:00
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Last week I shared some specific areas in your allied health business that influence consumer perceptions of your brand, today we continue exploring this topic by focusing on brand touchpoints following their appointment.

How would people describe your allied health brand?

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  • Monday, 25 January 2016 00:00
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I want to share something with you today that is always in the back of my mind as an allied health small business owner. It is the question: Are any of my brand touchpoints letting me down? Let me explain.

5 tips for using stock images in your allied health business

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  • Tuesday, 19 January 2016 00:00
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Stock images (photo's available for you to legitimately download & re-use) are widely available across many Australian and International stock repository sites. They can be a wonderful inexpensive way to give that professional edge to your business website, blog, social media updates or presentation slides, but there are some really important things for us to remember as allied health professionals:

Tips on organising photos for your practice

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  • Tuesday, 12 January 2016 06:12
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Last week I organised for a photographer to visit my practice to take some new pictures of staff to use on our websites and social media sites. We also have photos of our team on the wall of the waiting room. Here are some of my tips for preparing for new photos to be taken in your business:

Managing postage costs in your allied health practice

  • Published in News
  • Tuesday, 05 January 2016 09:42
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You may have heard on the news this week that standard postage stamps now cost $1 each. That is a significant jump from the previous price of 70 cents. I still send my practice mail via the post for particular items. If you do too, have you heard this news of the humble stamp increase, and considered how it might affect your practice? Here are some considerations.

Make your new year goals happen with these 5 tips.

  • Published in News
  • Tuesday, 29 December 2015 15:42
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I am looking forward to the new year.  There is something each new year that happens in my brain that says – the calendar has clicked over, things will change!  I will have more time to do things, be more active, and tick all those things off my to-do list.  Of course we all know that this does not happen unless we plan a way to make it happen.  Here are some tips to ensure you have a great new year and that you have achieved your goals come next Christmas!

What makes you tick: Interview with Ben Cunningham

Our team member Yvette Howe took 5 minutes with friend of Maida Learning Ben Cunningham to find out his approach to leadership, innovation and business management within the allied health industry.

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