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When I first started my practice back in 2006, I used to work during the day and then do the usual home duties like cook dinner, bath the baby, talk to my husband, do some washing, put the baby to bed, and then when all was settled, go and do my practice admin – it might have been ordering, writing client notes, preparing invoices…. And I did this for a number of years.  I speak to lots of practice owners who are not alone in this.  It is about what suits you, and for those who DON’T like late night admin, I have some tips for you!

Tags: Planning Organising Systems Admin


What do you do when you don’t have the capacity to take on all the referrals you receive?  When your diary is full, but the new referrals just keep coming.  One of the ways to manage this is to create a waitlist for your services.  Before launching in, there are a couple of things to think about that will help your future clients who are destined for your waitlist.

Tags: Planning Branding customer Service


This blog is for the practice owner who has a waiting room, where people sit either by themselves or with their family or friend until you are ready to see them.  If you think back to the values in your practice that you want to model to your clients or the way you want your clients to feel when they are with you, how do these important aspects then apply to your waiting room?  Today in the blog I want you to be thinking of how it ‘feels’ to your clients in your waiting room.

Tags: Branding customer Service Private Practice Waiting Room Rooms



It is no secret that the life of a practice owner or that of a therapist can be at times a roller coaster ride. Pressured to learn at lightning speed, make decisions on a daily basis, often regarding the health and goal attainment of others as well as our own. Working hours can be long and sometimes we just yearn for a more rounded work-life balance.

Tags: Social Media Marketing Planning