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This blog is for the practice owner who has a waiting room, where people sit either by themselves or with their family or friend until you are ready to see them.  If you think back to the values in your practice that you want to model to your clients or the way you want your clients to feel when they are with you, how do these important aspects then apply to your waiting room?  Today in the blog I want you to be thinking of how it ‘feels’ to your clients in your waiting room.

Tags: Branding, customer Service, Private Practice, Waiting Room, Rooms


Do you have a written Dress Code Policy in your practice? Maybe you have just a general verbal agreement on what “is” and “is not” allowed? What if you want to provide guidelines to your staff on what you would like them to wear, are you legally allowed to?

Tags: Management, Staffing, Policies, Branding


It is no secret that the life of a practice owner or that of a therapist can be at times a roller coaster ride. Pressured to learn at lightning speed, make decisions on a daily basis, often regarding the health and goal attainment of others as well as our own. Working hours can be long and sometimes we just yearn for a more rounded work-life balance.

Tags: Social Media, Marketing, Planning



Last week, we outlined the upcoming change regarding your obligations as an allied health private practitioner under the Privacy Act with an amendment taking effect on the 22 February, that involves mandatory reporting of data breaches (e.g., client or employee personal or sensitive information) in some circumstances. If you missed it, click here to read now. Today, we are going to look at how you can be proactive and confident that you are prepared in your practice.